Privacy Statement

We, Firmli AS (“Firmli,” “Company,” “we,” “us,” “our”), are the proprietors and operators of the website www.firmli.com (“Website”). Our Website serves as a platform to disseminate information regarding our Firmli Technology Platform Software (the “Software”) and its various features. The Software is accessible as a web-based application and mobile-based applications. The term “Software” encompasses the suite of applications available on our Website, including its subdomains and webpages. In the context of this Privacy Policy, the Website and the Software collectively constitute the “Platform.” The Platform facilitates the streamlined processing of admissions and offers marketing solutions (“Services”) for our customers.

We highly value data privacy rights and are dedicated to safeguarding the personal information gathered on this Platform. This Privacy Policy (“Privacy Policy”) outlines how we collect, utilize, and protect the personal information obtained through this Platform.

When you use our services, register your interest in our services and visit our web page at https://firmli.com, we process your personal data.

In this privacy policy you will find information about the processing of your personal data and what rights you have in relation to the processing of your data.

Firmli AS is the controller for the processing of your personal data. Our contact information is:

Address: Oslo Science Park, Gaustadalléen 210349 Oslo, Norway

Email: privacy@firmli.com

Organization nr.: 925 402 168

If you have any questions concerning the processing of your personal data or your privacy, you may contact us using this information.

PLEASE THOROUGHLY REVIEW THIS PRIVACY POLICY. BY CONTINUING TO UTILIZE THE PLATFORM AND PROVIDING US WITH PERSONAL INFORMATION, YOU CONSENT TO OUR USAGE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS SET FORTH IN THIS PRIVACY POLICY. IF YOU DISAGREE WITH THIS PRIVACY POLICY, YOU HAVE THE OPTION TO WITHDRAW YOUR CONSENT OR CHOOSE NOT TO DISCLOSE YOUR PERSONAL INFORMATION ON THE PLATFORM. NOTICE OF SUCH WITHDRAWAL OF CONSENT CAN BE CONVEYED VIA EMAIL TO privacy@frimli.com.

IF YOU ARE USING THE PLATFORM ON BEHALF OF A THIRD PARTY, YOU ASSERT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD PARTY TO THE TERMS AND CONDITIONS OUTLINED IN THIS PRIVACY POLICY. IN SUCH A CASE, YOUR USAGE OF THE PLATFORM SHALL BE CONSIDERED AS THE USAGE OF SAID THIRD PARTY. IF YOU LACK SUCH AUTHORITY (TO PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, THEN YOU SHOULD REFRAIN FROM UTILIZING THE PLATFORM.

Legal Disclaimer:

This Privacy Policy constitutes an electronic record in the form of an electronic contract, designed to comply with and be construed in accordance with the prevailing data protection laws of the relevant jurisdictions.

Definitions:

1. “User(s),” “you,” and “your” collectively refer to individuals, business organizations, commercial establishments, and their authorized users utilizing the Platform or choosing to disclose Personal Information to access the Services through the Platform.

2. “Customer(s)” pertains to businesses that have obtained a subscription to our Platform.

Personal Information Collection

This Privacy Policy governs

the collection of Personal Information by the Company via the Platform, pertaining to Users for the provision of Services. To access the Services and engage with us through our Platform, Users are required to share/upload specific Personal Information. For the purposes of this Privacy Policy, “Personal Information” refers to data that can personally identify an individual, encompassing but not limited to the individual’s full name, email address, phone number, residential address, and designation/job title.

We may gather your Personal Information under the following circumstances:

1. Services: When you utilize the Services on our Platform, we may collect specific Personal Information, including but not limited to your full name, email address, address, location, and phone number. Additionally, information about your institute name, contact details, and address may also be collected.

2. Book a Demo: If you book a demo of the Software on our Website, we may collect specific Personal Information, such as your full name, email address, phone number, designation/job title, address, educational institute name, and website URL.

3. Social Media Platform: If you subscribe to our blog, newsletters, or contact us through Social Media platforms such as LinkedIn, Facebook, Twitter, YouTube, Instagram, etc., we may access your Personal Information on such platforms, such as your name, email id, and phone number.

4. Log Data: When you visit the Platform directly or through third-party websites, our servers automatically record information known as “Log Data.” This may include your computer’s Internet Protocol (IP) address, browser type, the webpage you visited before accessing our Website, pages visited on our Website, time spent on those pages, information searched on our Website, access times and dates, and other analytical data related to product performance.

5. Payment Information: If you choose to pay for the Services through our Platform, we may collect certain information, such as your name and email address, to process your request. Payment information, including credit/debit card details, will be required to be provided directly to our payment processing partners. It’s important to note that we do not access, store, or collect your credit/debit card information.

6. Recruitment: If you apply for a job at our Company through the careers page on our Website, we may collect specific Personal Information, including your full name, email address, phone number, residential address, designation, present and expected CTC, and any other information provided in your resume.

7. Contact Us: Personal Information may be collected when you contact us by calling our contact numbers, writing to us via our email address, or messaging/chatting with us through the chat box on our Website.

Processing of Personal Information on Behalf of the Customer

This section pertains to the Personal Information of the User collected by the Customer, with such collection possibly facilitated by us. The Customer determines the purpose and methods of processing this Personal Information. We, in turn, process such Personal Information strictly on behalf of and in accordance with the instructions provided by the Customer, solely for the purpose of delivering our Services to the Customer.

If you are a User of the Platform and your Personal Information has been shared with us by the Customer, the privacy policy of the Customer, on whose behalf we collect and process the Personal Information, shall govern. Consequently, any inquiries, requests, objections, or complaints that you, as a User, may have regarding the collection and/or processing of Personal Information as part of your Platform usage should be directed to and resolved by the Customer exclusively.

Cookies:

We utilize cookies and/or similar in-house and third-party tracking tools, including beacons, tags, and scripts, to monitor user traffic patterns. These tools are employed to collect and track information, enhancing the analysis and improvement of our Website and Services. Users have the option to disable cookies through their browser settings. For further details, please refer to our cookie policy.

Accuracy of Information:

The User acknowledges sole responsibility for the accuracy, correctness, or truthfulness of the Personal Information shared, whether self-provided or on behalf of a third party. In the event the User shares Personal Information on behalf of a third party, they represent and warrant possessing the necessary authority and written consent from said third party. The Company is not liable for verifying such information. Personal Information shared is subject to the terms and conditions of this Privacy Policy.

Use of Personal Information:

We utilize Personal Information for the following purposes:

1. To inform you about our services and respond to your requests.

2. For the creation or development of business intelligence or data analytics.

3. To enhance user experience on our Platform and improve Services.

4. To process job applications.

5. To maintain and manage our Platform.

6. To manage our relationship with you.

7. For internal record-keeping.

8. To comply with legal or statutory obligations.

Disclosures: We do not provide Personal Information to third parties without prior consent. However, disclosure may occur in the following instances:

1. Affiliates: Personal Information may be provided to affiliates to improve offerings and respond to queries.

2. Service Providers: Personal Information may be shared with service providers working with us, subject to confidentiality restrictions.

3. Merger or Acquisition: Transfer of Personal Information may occur in case of acquisition, merger, or business transfer to a third party.

4. Legal and Regulatory Authorities: Personal Information may be disclosed to comply with legal obligations, court orders, or government requests.

Data Retention:

We keep and store your personal data as long as it is necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law (such as legal obligations on tax, anti-money laundering or other legal requirements).

This means that we will delete or anonymize your personal data when the legal basis for the processing of that data is consent and you withdraw your consent. We will delete or anonymize personal data that was collected on the grounds of our legitimate interest when we no longer pursue those interest. If the personal data was collected because it was necessary to fulfil a contract with you, we will delete or anonymize that data if the contract is terminated or all our obligations under the contract is fulfilled.

If it is not possible to delete or anonymize your personal data (for example, because your personal information has been stored in backup archives), we will securely store and isolate your personal data until deletion is possible.

No purpose in this policy will require us keeping your personal information for longer than 1 year past the termination of the user’s account.

Security:

Personal Information is stored on third-party cloud infrastructure with appropriate firewalls. While security measures are in place, we cannot guarantee complete immunity from unauthorized hacking or data pilferage. Necessary measures will be taken to mitigate such events.

Your Rights: When we process your personal data, you are given the status as a data subject. This gives you the right to:

• request access and obtain a copy of your personal data

• obtain rectification of inaccurate personal data concerning you

• obtain erasure of your personal data

• restrict the processing of your personal data

• data portability if applicable

• object to the processing of your personal data if the legal basis for the processing is our legitimate interests

You may find more information about these rights at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/my-rights/what-are-my-rights_en

To exercise your rights, you may contact us using the details provided above. We will answer your request as soon as possible, and no later than 30 days.

If you want to opt out of our email marketing or unsubscribe from our marketing email list, you may at any time click on the unsubscribe link in the emails we send, change your preferences in your account settings through our website login or contact us using the details provided above.

If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of the processing before the withdrawal.

Upon your request to terminate your account, we will deactivate or delete your account and personal data from our databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Information for EU and UK Visitors:

Residents of the EU and UK are governed by GDPR and UK Privacy Laws. Legal bases for processing include consent, contract, or legitimate interests. Personal Information may be transferred across borders in compliance with GDPR and UK Privacy Laws.

Links to Other Sites:

We are not responsible for the privacy policies of linked websites/platforms/applications.

Limitation of Liability:

We shall not be liable for damages arising from this Privacy Policy, within the permissible extent of the law.

Children’s Privacy: We do not collect Personal Information from children under 13 without verifiable parental consent. Legal representatives can request deletion at privacy@firmli.com.

COMPLAINTS

If you believe we are unlawfully processing your personal data, you may lodge a complaint to your local supervisory authority.

You may find more information about your local supervisory authority and how to lodge a complaint at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

Changes to this Privacy Policy:

We will update this policy if our services change or if it is necessary to stay compliant with relevant data protection laws.

The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

Cookies Policy

This Cookies Policy outlines how Firmli AS utilizes cookies and similar technologies on its website. By continuing to use our website, you consent to the use of cookies as described in this policy. We advise you to carefully read this cookie policy (“Policy”), together with the Company’s Privacy Policy so that you are aware of the cookies and technologies used as well as how we treat your personal information.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to enhance user experience, remember preferences, and provide valuable insights into website usage.

2. Types of Cookies Used:

a. Strictly Necessary Cookies:

• These cookies are essential for the proper functioning of our website and enable you to navigate and use its features.

b. Analytical/Performance Cookies:

• These cookies collect information about how visitors use our website. They help us improve functionality and understand user preferences.

c. Functionality Cookies:

• These cookies allow our website to remember choices you make (such as language or region) and provide enhanced features.

d. Targeting/Advertising Cookies:

• These cookies are used to deliver content more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

3. Consent to Use Cookies:

By using our website, you agree to the use of cookies in accordance with this policy. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

4. Cookies We Use:

We utilize personal information obtained through cookies to enhance the speed and security of your interaction with us. These cookies serve various purposes:

Preferences: Cookies enable the website to remember information that alters the site’s behavior or appearance, such as your preferred language or geographic region. By retaining your preferences, we can customize and present advertisements and other content tailored to you.

Security/Optimization: Cookies play a crucial role in maintaining security by verifying users, preventing fraudulent use of login credentials, and safeguarding user data from unauthorized access. Specific types of cookies assist in blocking various types of attacks, such as attempts to pilfer content from website forms.

Processing: Cookies contribute to the efficient functioning of the website, allowing us to deliver the services expected by visitors. These cookies facilitate tasks like navigating web pages and accessing secure sections of the website.

Advertising: We employ cookies to enhance the appeal of advertising to our users. Common uses include selecting advertisements based on relevance, improving campaign performance reporting, and avoiding the repetition of ads you may have already seen. Cookies capture information about your interactions with the website, including your most visited pages.

Communication: Information collected through cookies may be utilized to communicate with you, including sending newsletters, seeking your opinions and feedback, and providing services and promotional materials.

Analytics and Research: Cookies aid in comprehending how individuals utilize our products/services, enabling us to enhance them for a better user experience. This data-driven insight helps us refine and improve our offerings.

5. Third-Party Cookies:

Some cookies on our website are placed by third-party services to provide additional features and functionalities. These third parties have their own privacy policies.

6. Managing Cookies:

You can manage and delete cookies through your browser settings. To learn more about how to control cookie settings, visit your browser’s help or support pages.

7. Changes to Our Cookies Policy:

We may update this Cookies Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the revised policy on our website.

8. Contact Information:

If you have questions or concerns about our use of cookies, please contact us at privacy@firmli.com

Thank you for visiting Firmli.com. Your privacy and experience are important to us.